OursPrivacy Policy

For what purposes may we use your personal data?

Customer Service: We use your Personal Data for customer service purposes, including responding to your inquiries. This process normally involves the use of certain personal contact information and information related to the reason for your inquiry (eg technical question, product/service question/complaint, general question, etc.). Contests, marketing and other promotions: with your consent, we use your Personal Data to provide you with information about products or services (eg communications or marketing campaigns or promotions). This can occur through means such as e-mail, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.

Social Media: We use your personal data whenever you interact with third-party social media features such as the “Like” functions to show you advertisements and communicate with you on social media. You can get more information about how these features work by referring to the respective settings of the third-party social network. Personalization (offline and online): with your consent, we use your personal data:

i) to analyze your preferences and habits; ii) to forecast your needs based on your profile analysis; iii) to improve and personalize your experience on our websites and apps; iv) to ensure that the content on our website is optimized for you and your computer or device; v) to allow you to participate in interactive features.

Other General Purposes: We use your personal data for other general business purposes, such as conducting internal marketing and demographic studies, as well as evaluating the effectiveness of advertising campaigns. Legal reasons or merger/acquisition: in the event that HCA or its assets are acquired by or incorporated into another company, including reasons for insolvency, we may share your personal data with any of our legal successors.

Legal Information Relating to Data Protection

At HCA, we are aware that the use of your personal data requires that it be processed consciously and based on a relationship of trust. We respect your privacy and process your data in strict compliance with current legislation. This page gives you information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service. The General Data Protection Regulation – Regulation 2016/679 of 27 April, considers personal data to be “information relating to an identified or identifiable natural person ('data subject'). A natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

How ​​do we keep your personal data safe?

We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented strict technical and organizational measures in this matter. Compliance with these rules is an obligation for all those who access them.

i) Restricted access to your personal data; ii) Encrypted data transfer; iii) Storage of personal data in encrypted form; iv) Protection of information technology systems through firewalls; v) Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.

How ​​can you access, change, rectify your personal data or withdraw your consent?

At HCA, we guarantee the means that allow you, as Data Subject, to have access to your personal data. If you wish to access your personal data, please contact geral@hca.com.pt. The Data Subject has the right to request, at any time, the rectification of their personal data from the data protection officer geral@hca.com.pt. The Data Subject has the right to withdraw, at any time, the consent given or request the deletion of their personal data from the data protection officer geral@hca.com.pt,

We inform you that you have the right to file any complaint with the supervisory authority – National Data Protection Commission, Rua de São Bento, nº 148, 3º, 1200-812 Lisbon, Tel. +351213928400, Fax. +351213976832; email: geral@cnpd.pt.

Children's Privacy

Our Service is not intended for anyone under the age of 16 (“Children”). Data from children is only collected with the authorization of the holder of parental responsibilities, so we do not knowingly collect personally identifiable information from children. If you are the holder of parental responsibilities or guardian, and you are aware that your child or guardian has provided us with personal information, please contact the data protection officer geral@hca.com.pt. If we become aware that we have collected Personal Information from children under the age of 16 without their consent, we will promptly take steps to remove that information from our servers.

How ​​long do we keep your personal data?

When there is no legal obligation to keep personal data, your personal data will be kept for the time necessary for the purpose for which they were collected, after which they will be anonymized or destroyed. Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counted from the last contact made.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact us

If you have any questions regarding the use of your personal data, you can contact our Data Protection Officer at the following email address: epd@terastudio.pt

May 31, 2022


HCA uses its own and third-party cookies in order to improve your online experience by analyzing data about browsing its website.

Definition and function of Cookies

What are cookies? A cookie is a file that is downloaded by your computer, mobile phone or other equipment (later referred to as equipment) when you access our website. The cookie allows us to store and retrieve information about your browsing habits, namely the number of pages you visit, the language used, identify the location from which you access, the frequency and number of visits, the duration of the visit, the browser or equipment with which you visit the website.

Renewal and elimination of Cookies

All navigation browsers allow the user to accept, refuse or delete cookies, by selecting advanced browser settings. It is possible to configure cookies in the “options” or “preferences” menu. Bear in mind, however, that by disabling cookies, you may prevent some web services from working properly, which may partially or totally affect your navigation on the website. You can configure your browser so that cookies are not stored on your hard drive or that previously stored cookies are deleted. For more information on how to configure your internet browser, please consult the instructions on blocking and deleting cookies in your browser's help function or contact the manufacturer of the respective software directly.

Third Party Cookies

Provider Cookies Expiry Purpose of Cookies Google _ga _gid _gat_gtag_UA_108994400_1 2 years 24 hours 1 min Cookies associated with Google are used to control visits and session times to the TeraStudio website for statistical and advertising purposes.

Hotjar _hjIncludedInSample session The cookies associated with the Hotjar service are used to analyze usage, time of each session and visits to the HCA website.

Zotabox _ZB_STATIC_DR_widgetsUpdateTime, _ZB_STATIC_DR_firstTimeVisit, _ZB_STATIC_DR_currentSessionTimeVisit, ZB_STATS_IMPRESSION_FREEMIUM, _ZB_STATS_IMPRESSION.d87c5be6, _ZB_STATS_VISIT, ZB_ADMIN_LAST_URL 1 year session

Cookies associated with the Zotabox service are used for the correct functioning of the Messenger chat available in the lower right corner of the HCA website.

Cookies Policy Update

The cookies policy may, at any time, be changed in accordance with the new GDPR, and we advise you to check its content regularly.

Links to other websites

Our online services contain links to other websites. The data protection notices presented here only apply to our website. We ask you to check the data protection policies of the linked sites. We assume no responsibility for third-party content made available and specifically identified through the hyperlinks. Only the owner of the linked website is responsible for illegal, incorrect or incomplete content, as well as for damages resulting from the use or non-use of the information. HCA is only responsible for third-party content when it becomes aware that they contain potentially illegal or illicit content, and that it is technically possible and feasible to prevent their use. By using our platform, your agreement with our Privacy Policy will be implied.